Quality policy
The CLUB COLONIA SANT JORDI, built in 1997, boasts facilities and amenities appropriate to its category. The hotel’s policy is to constantly maintain and improve the standard of both its facilities and service in order to establish a leading position in the tourism sector based on customer and staff loyalty.
TO ACHIEVE THESE OBJECTIVES, WE AIM TO:
• Improve the effectiveness and efficiency of the organisation’s performance, ensuring it remains flexible and adapts to new management models and market trends.
• To create a working environment conducive to quality development, based on training, motivation and teamwork.
• To ensure the continuous improvement of the Quality System by setting objectives and conducting internal audits that enable critical review and facilitate its consolidation.
• To develop skills and abilities in our employees that allow for the delegation of responsibilities and self-management in their activities.
• To comply with legal requirements and any other requirements applicable to our activities.
• To maintain, within the quality system, an environmental management system that promotes the preservation of and respect for the environment.
At Colonia de Sant Jordi, 10 February 2022
TO ACHIEVE THESE OBJECTIVES, WE AIM TO:
• Improve the effectiveness and efficiency of the organisation’s performance, ensuring it remains flexible and adapts to new management models and market trends.
• To create a working environment conducive to quality development, based on training, motivation and teamwork.
• To ensure the continuous improvement of the Quality System by setting objectives and conducting internal audits that enable critical review and facilitate its consolidation.
• To develop skills and abilities in our employees that allow for the delegation of responsibilities and self-management in their activities.
• To comply with legal requirements and any other requirements applicable to our activities.
• To maintain, within the quality system, an environmental management system that promotes the preservation of and respect for the environment.
At Colonia de Sant Jordi, 10 February 2022