Quality policy

The CLUB COLONIA SANT JORDI, an establishment built in 1997, has facilities and equipment appropriate to its category. The hotel's policy is to maintain and constantly improve the level of quality in both facilities and service in order to lead a position in the tourism sector based on customer and employee loyalty.

IN ORDER TO ACHIEVE OUR OBJECTIVES WE AIM TO:

- Improve the effectiveness and efficiency of the organisation's performance, making it flexible and adaptable to new management models as well as to new market trends.
- Create a favourable working environment for quality development, based on training, motivation and teamwork.
- To ensure the continuous improvement of the Quality System, through the establishment of objectives and the performance of internal audits that allow a critical review and facilitate its consolidation.
facilitate its consolidation.
- To develop in our employees skills and abilities that allow the delegation of responsibilities and self-control in their activities.
- To comply with legal and other requirements applicable to our activities.

activities.
- To maintain within the quality system an environmental management system that contemplates the preservation of and respect for the environment.

In Colonia de Sant Jordi, 16th October 202